Complaints policy
Tell the operator what happened, when it happened, and what resolution you are seeking.
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Complaints policy
How to raise a complaint
Call (202) 555-0102 during business hours. Keep appointment details, photographs, and relevant messages. Avoid sending payment data or identity documents unless the operator provides a secure method.
What happens next
The operator should acknowledge the complaint, review available records, and explain the next step. No response time is promised here because none has been verified.